Última actualización: 26 August 2026
IACota paid subscriptions renew monthly and you can cancel at any time from your panel. When you cancel, you keep access until the end of the period you already paid for, and you are not charged again. There is no lock-in.
If you are a consumer in the European Union or Andorra, you may withdraw from your first purchase within 14 calendar days, no justification needed. Write to hello@iacota.com within that period and we refund the full amount.
If you were charged in error (a duplicate charge, a renewal after cancelling) or the service was significantly unavailable during your billing period, we refund the affected charge. Tell us at hello@iacota.com with your account email and the date of the charge — we reply within 72 hours.
Periods already used outside the cases above, and renewals not cancelled before their date (we email you before every renewal so it never takes you by surprise).
Refunds are issued to the original payment method through our payment processor, normally within 5–10 business days depending on your bank.
Binding Spanish version: Política de reembolsos